PRIVACY POLICY
Effective Date: 01/04/2024
Published Date: 23/09/2024
ENSURING YOU PEACE OF MIND
At Asperia Medical Clinic (the “Clinic”), we are committed to maintaining the privacy and confidentiality of personal and health information in compliance with Alberta’s Personal Information Protection Act (PIPA) and the Health Information Act (HIA). This Privacy Policy explains how we collect, use, and disclose personal and health information through our website www.asperiamedical.com.
1. Collection of Personal and Health Information
The Clinic may collect personal or health information from visitors to our website when:
You voluntarily submit information through online forms, appointment requests, surveys, or waiting list applications.
You contact us for information or service requests.
Information we collect may include, but is not limited to, your name, contact information (email, phone number), health card number, and other relevant details necessary to provide the requested services.
Additionally, non-personal information, such as your Internet Protocol (IP) address, web browser type, and pages visited, may be automatically collected to help us improve our website’s functionality and diagnose technical issues.
2. Use of Personal and Health Information
The Clinic only uses personal and health information collected through the website for the purposes for which it was provided, including:
Processing appointment requests or waiting list applications.
Managing patient records and providing healthcare services.
Responding to inquiries or service requests.
The information you provide is collected in accordance with PIPA and HIA, and will only be used for legitimate purposes directly related to your healthcare or our services.
3. Disclosure of Personal and Health Information
The Clinic will not disclose your personal or health information to third parties without your consent unless:
It is necessary to provide healthcare services and authorized under HIA (e.g., sharing information with Alberta Health for the purposes of processing your health care).
It is required by law or in compliance with a court order.
We may disclose information in certain situations as permitted by PIPA and HIA, including when necessary to protect public health or safety, or as part of regulatory or audit processes.
4. Protection of Personal and Health Information
The Clinic implements strict security measures to protect the personal and health information we collect online. These measures include:
Encryption of data submitted through online forms.
Secure storage of personal and health information on our internal servers.
Restricted access to information by authorized personnel only.
We take all reasonable precautions to ensure that your personal and health information is kept confidential and protected from unauthorized access, use, or disclosure.
5. Access and Correction of Personal and Health Information
As per the Health Information Act (HIA) and Personal Information Protection Act (PIPA), you have the right to request access to your personal and health information, and to request corrections to any inaccuracies.
To make a request for access or corrections, please contact us at [email protected]. We will process your request in accordance with the applicable laws and inform you of any limitations or restrictions where applicable.
6. Use of Cookies and Tracking Technologies
Our website does not use cookies or any other form of tracking technology to collect personal information without your consent. Any non-personal information, such as IP addresses or browser types, is used solely for improving website performance and user experience.
We do not track users across third-party websites or engage in behavioral advertising.
7. Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to inquire about your personal and health information, please contact us at:
Asperia Medical Clinic
[email protected]
www.asperiamedical.com
Asperia Medical Clinic Website Waiting List Form/App Privacy Policy
Effective Date: 01/04/2024
Asperia Medical Clinic (the “Clinic”) is committed to safeguarding the privacy of our patients and users. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide through our Waiting List Form/App in accordance with Alberta’s Health Information Act (HIA) and Personal Information Protection Act (PIPA).
For the purposes of this Privacy Policy:
“Site” refers to the Waiting List Form/App, which can be accessed at www.asperiamedical.com or through our mobile application.
“Waiting List” refers to the services provided by the Clinic, enabling users to fill out and submit their information to be added to the patient waiting list.
The terms “we,” “us,” and “our” refer to the Clinic.
The term “you” refers to the user of our Site or Service.
By accessing our Site or Service, you accept this Privacy Policy and our Terms of Use, and you consent to our collection, use, storage, and disclosure of your personal information as described herein.
I. Information We Collect
We collect two types of information: Personal Information and Non-Personal Information.
Personal Information includes details that can identify you, such as your name, email address, Alberta Health card number, and phone number, which you provide through the registration process.
Non-Personal Information includes general demographic data or usage information that cannot be used to personally identify you. The Site does not actively collect Non-Personal Information.
1. Information Collected via Technology
You do not need to activate our service beyond filling out and submitting the required fields. The Site does not track users, use cookies, or collect any background data. It does not employ anonymous unique identifiers.
2. Information You Provide by Filling Out the Form
The Site only collects information that you enter into the required fields. Once you submit your form, your data is encrypted and securely stored on the Clinic’s secure server.
3. Children’s Privacy
Our Site and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we discover that we have collected such information, it will be promptly deleted. If you believe we have collected such information, please contact us at [email protected].
II. How We Use and Share Information
Personal Information
We use your personal information solely to:
Verify your identity.
Process your patient information and waiting list application.
Communicate with Alberta Health or other authorized bodies when required to manage your healthcare application.
We do not sell, trade, rent, or otherwise share your personal information under any circumstances, except as required by law or with your explicit consent.
Non-Personal Information
As stated, the Site does not collect or store non-personal information.
III. How We Protect Your Information
We take data security seriously and implement stringent measures to safeguard your personal information.
When you submit your form, all information is encrypted and securely stored on the Clinic’s internal server.
The server is protected by firewalls and multiple layers of security, including two-factor authentication for authorized personnel.
The information is automatically deleted from the server once your application has been processed.
Daily backups of the server are performed to ensure data recovery in the event of technical issues. These backups are encrypted and are also deleted once your information is removed from our server.
Only authorized personnel can access the submitted forms through a secure portal.
IV. Your Rights Regarding Your Personal Information
You have the right to:
Withdraw your application at any time. If you choose to do so, all personal information related to your application will be permanently deleted from our system.
Request access to or correction of your personal information, as per the Health Information Act (HIA) and Personal Information Protection Act (PIPA). To make such a request, please contact us at [email protected].
V. Changes to Our Privacy Policy
The Clinic reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website at www.asperiamedical.com. Significant changes will not retroactively affect any patient information already submitted, and will apply only to new users following the update.
VI. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Asperia Medical Clinic
[email protected]
www.asperiamedical.com
We are here to support you
