Frequently Asked Questions - General Inquiries

Heart Health Consultation and Treatment FAQs

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Frequently Asked Questions

We understand that navigating healthcare can sometimes raise questions, and we’re here to ensure you have all the information you need.

When is the clinic planned to open?

We are aiming for an opening date as of July 2nd 2024

How do I register with the clinic?

You can declare your interest in joining our clinic and becoming a patient of Asperia Medical Clinic by clicking the Join Our Waitlist Button and completing the form. We will reach out to you closer to our opening date and book you in for a meet and greet with your preferred physician.

What should I do in case of a medical emergency?

In case of a medical emergency you should call 911 or go to your nearest Emergency Room. You can view the ER wait times here.

How do I access my medical records?

If you would like access to your medical records, please contact our office and submit a request in writing and sign the consent to release your medical records. Please be aware that there is a fee for this service as per the Health Information Act. 

What is an uninsured service?
  • The following uninsured services are NOT covered by the AHCIP:
  • Transfer of medical records
  • Telephone prescription renewals
  • Travel advice and immunizations
  • Some de-insured procedures (e.g., circumcision, wart removal)
  • Forms, reports or letters*
  • *You or a third party – such as an employer, insurance company, lawyer or school – may request your physician to complete a form, report, letter, etc. Provision of these types of uninsured services requires the time, expertise (and office materials) of your doctor and her/his staff. In some cases, a physical examination may also be required. You (or the third party) will be charged a fee to cover these costs.
What services does the clinic offer?

Our services are:

family medicine practice , Walk in service, Travel Clinic ( Uninsured by AHCIP), Women’s health screening, STI Screening, Preventative healthcare, Newborn check up, Driver’s medicals, pre-employment physicals, WCB, minor procedures , cryotherapy, primary mental health care for adults and children. We also provide support in completing disability forms ( AISH , DTC , EI ), Insurance and 3rd party medical reports.

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